Kxy8 believes gaming should be a source of fun, not stress. The well-being and safety of every member is our top priority. Responsible gaming means knowing your limits, managing your time and money, and seeking help when you need it.
Kxy8 is more than a gaming platform — we're a partner in our members' healthy, balanced lifestyle.
Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately and can only be increased after a 7-day cooling-off period.
Set a maximum time limit for your gaming sessions. When the time is up, the app will automatically prompt you to take a break. Tracking your time is the first step toward responsible gaming.
Take a voluntary break of 24 hours to 6 weeks at any time. During this period, your account will be temporarily suspended — no betting or deposits will be possible.
If you feel gaming is getting out of control, you can request a self-exclusion lasting anywhere from 6 months to 5 years. This is our most stringent protective measure.
You can opt out of all promotional messages, bonus offers, and marketing communications from kxy8 at any time. This setting can be changed through the support team or the app whenever you choose.
Our responsible gaming support team is available 24 hours a day, 7 days a week. Get immediate help with any gaming-related concern via live chat.
Responsible Gaming means enjoying gaming consciously and within your means. At kxy8, we believe online gaming and betting should be a form of entertainment — not a source of financial stress or emotional hardship.
As online gaming continues to grow in Bangladesh, so does the importance of responsible play. At kxy8, responsible gaming principles aren't just a formality — they're at the core of how we operate. The well-being and peace of mind of every member is our highest priority.
The core idea of responsible gaming is straightforward — you control the game, not the other way around. When gaming starts to affect your daily life, work, family relationships, or financial health, it's a sign it has gone beyond entertainment.
Problem Gambling doesn't always start overnight — it tends to gradually affect other areas of life. Ask yourself the questions below. If you answer "Yes" to most of them, it may be time to seek help.
To promote responsible gaming on the kxy8 platform, we've built a set of powerful tools that can be accessed directly through the app or via our support team.
Set your own daily, weekly, and monthly deposit limits.
Set a time limit for how long you play in a single session before you start.
Set a loss threshold — your game will automatically stop when you reach it.
Take a voluntary break lasting anywhere from 24 hours to 6 weeks.
Fully suspend your account for 6 months to 5 years.
Opt out of bonus and marketing notifications at any time.
Setting limits on kxy8 is simple and takes effect right away. Reducing a limit applies instantly, while increasing one requires a mandatory 7-day cooling-off period — designed to prevent impulsive decisions made in the heat of the moment.
Open the kxy8 app and tap the profile icon at the bottom right.
Go to the "Responsible Gaming" menu.
Choose the type of limit you want to set — deposit, loss, or session time.
Specify the limit amount and whether it applies daily, weekly, or monthly.
Confirm the limit via OTP verification. It will take effect immediately.
| Limit Type | Reductions Take Effect Immediately | Increase Active |
|---|---|---|
| Deposit Limit | Instant | After 7 Days |
| Loss Limit | Instant | After 7 Days |
| Session Time Limit | Instant | After 24 Hours |
| Cooling-Off Period | Instant | Auto-Expires at End of Period |
Self-exclusion is the most powerful responsible gaming tool available. If you feel gaming is negatively affecting your life and a temporary break isn't enough, self-exclusion is the right choice for you.
Self-exclusion periods are available for 6 months, 1 year, 2 years, 3 years, or 5 years. During this time, deposits, betting, and gaming on your account are completely disabled. To reactivate your account after the period ends, you will need to contact our support team and complete a mandatory cooling-off period.
Kxy8 is strictly a platform for users aged 18 and above. Protecting minors from online gaming and betting is both our legal obligation and our ethical responsibility.
Gaming addiction is a recognized mental health condition and nothing to be ashamed of. With the right support, recovery is entirely possible. Reaching out to both the kxy8 support team and a professional counselor is the most effective step you can take.
Contact our responsible gaming support team via live chat — available 24/7. Or email us at:
Responsible gaming isn't about giving up gaming — it's about finding the right way to enjoy it. Following the tips below will help keep your kxy8 experience fun and in control.
The most frequently asked questions from our members about responsible gaming.
Join kxy8 and enjoy a safer gaming experience with our suite of protective tools. Your entertainment is our responsibility.